SureCare Harrow & Watford aims to provide care, assistance and support in ways that have positive outcomes for all our clients, whilst promoting and encouraging their active participation
Before SureCare Harrow & Watford can deliver services and to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. SureCare Harrow & Watford ensures that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs. Our clients are involved in all decision-making, including agreement of their personalised care plan and how they want this to be delivered.
We recognise that emotional and moral support for clients and their families can be just as important as our specialist care knowledge, so it is embedded in the care we provide, and if you want we will keep in close contact with your family and friends. We have a rigorous selection process that includes personal interviews, reference checks and enhanced Disclosure and Barring Service (DBS) clearance to ensure only the best care workers join our team.
Our staff are regularly monitored and supported in their role to ensure we have the highest calibre of care workers who provide our clients with the best care possible. Our Vision: To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason.
Our Mission: To consistently provide our clients, with the highest quality of tailor made, person-centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, wellbeing and quality of life. Our Values: We provide a Community of Care Services for Life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.